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Why customer service matters for community colleges

EAB

Blogs Why customer service matters for community colleges Learnings and recommendations from EAB’s 2023 customer service survey I just talked to someone in registration, and they told me to call you! What are the features of a “modern student experience,” and how do community colleges stack up?

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How to engage more community college prospects amid the “great opt-out”

EAB

How to engage more community college prospects amid the “great opt out”. As the number of traditional-aged students continues to decline, community college leaders must focus on enrollment and recruitment strategies within their control. Community members who leverage career services resources.

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Near-Term Strategies to Combat Transfer Decline

EAB

over the past four years for a variety of reasons, including readiness concerns, post-pandemic financial woes, and a renewed skepticism of higher education. More high school students are now opting out of college and instead choosing to enter the workforce directly. Transfer enrollments have declined by 13.5%