Community College Students’ Expectations for Service Have Risen Since the Pandemic
EAB
JUNE 27, 2023
Ninety-nine percent of respondents agree better customer service is essential to student retention, which creates an urgent need for institutions to become more service-oriented and responsive to students’ concerns and questions. Use technology to automate manual processes and help students get answers faster. Learn more at eab.com.
Let's personalize your content